Request a demo

Unified

Roaming Platform

Unified Roaming Platform is RoamSmart’s integrated online portal providing access to all our solutions and applications in a modular approach. It helps creating a holistic view of the roaming business and monetizing the existing data sources. The combination of several modules creates an additional insight into the roaming business performance and helps track the roaming processes and identify the required actions to improve business efficiency.

RoamSmart is a leading provider of innovative Roaming Management and Big Data Solutions to mobile operators.
RoamSmart innovative solutions are currently deployed for 50+
customers in 38 countries on 5 continents.
Mehdi Triki, VP Sales and Marketing, RoamSmart

UNIFIED Roaming Platform help optimize workflows
and monetize the existing roaming data from several sources.

The combination of several modules creates an additional insight into the roaming business
performance and helps track the roaming processes and identify the required actions
to improve business efficiency.

RMT

While expanding the roaming agreement coverage and handling negotiations and new partnerships, operators need to maintain a significant amount of data (Documents, SIM Cards), manage a complex internal communication and interact with external partners and systems. This data is subject to frequent modifications based on network evolution and agreement updates. Most roaming teams are managing these processes and documents using excel and shared folders in a manual way which becomes inefficient and increases the risk of human errors.

Furthermore, the growth of the competition factor drives the need for tools which enable smooth and rapid transition from negotiation to launch and therefore enabling a fast expansion of the roaming footprint.

RoamSmart’s Roaming Management Tool is a comprehensive roaming coordination platform which helps building a centralized database of all roaming related data and offers a flexible workflow engine for automated internal and external communication in addition to a wide range of customizable reports and integrations.

Roaming Management Tool main features :
  • Dashboard for easy follow-up on rollout projects status and task progress.
  • Rollout workflow platform: Project creation, follow-up, reporting and alarming.
  • Document management: upload and access through search engines
  • RAEX Import and Validation: Upload of RAEX documents and validation according to GSMA standard.
  • RAEX Document parsing: The tool automatically reads the content of the RAEX documents, extracts to data and parameters for future use.
  • RAEX Document Reporting: A flexible and userfriendly reporting interface on any KPI of the RAEX documents (IR.21, AA.14, OpData, IOT).
  • SIM Card Management: data entry, filtering and reporting on test SIM cards.
  • Flexible reporting on Rollout status, Roadmap completion and Task progress performance.
  • Document creation: automatic and easy creation of AA.12, AA.13, TCC and CLL contracts.

Roaming Management Tool (RMT) is built on RoamSmart’s modular Unified Roaming Platform which offers full flexibility and adaptation to customer specific requirements for reporting and integration to external systems.

IRMS

Roaming commercial managers are nowadays negotiating strategic IOT discount agreements which have a direct and significant impact on their roaming revenues. This usually happens without knowing their own market share from inbound traffic in their home country. Thus, they have no mean to check if their roaming partners are delivering the agreed commitment.

Getting this critical information can give them an edge over the local competitors, a better view on the total inbound traffic volume and a strong negotiation argument to improve their roaming revenues. This valuable input allows tracking the competitive position evolution and assessing the impact of any news retail offering on the market share situation.

RoamSmart’s Inbound Roaming Market Share (IRMS) is an innovative and unique solution, which combines different data sources to provide accurate and flexible reports on inbound market share based on country, operator, and solution.

Inbound Roaming Market Share (IRMS) main features :
  • Dashboard for easy follow-up on roaming coverage status and market share progress.
  • Tabular view for own and competitor market share per country and operator
  • Flexible reporting on global level, groups single operator.
  • Alarming on significant change (positive or negative) according to configured threshold

Inbound Roaming Market Share (IRMS) is built on RoamSmart’s modular Unified Roaming Platform which offers full flexibility and adaptation to customer specific requirements for reporting and integration to external systems.

RDBA

The commercial roaming and technical IREG teams are receiving a significant amount of IR.21/IR.85 updates on daily basis with different formats (xml, pdf or word). They need to detect the changes in the new document, inform the involved department (support or troubleshooting) for implementation on network side and follow-up on the completion of this configuration.

Quite often, this configuration can be implemented only partially or completely forgotten due to human error or more urgent projects and troubleshooting activities. The result of this omission is a restricted/denied solution accessibility for inbound and outbound roamers, which leads to a poor quality perception and a major loss of revenues. By the time operator gets complaints and investigates the problem, the revenue and image impact can be quite significant.

RoamSmart’s Roaming Database Audit (RDBA) is an automated web application which helps identify the potential misconfiguration cases in a pro-active approach and fix them leading to an improved quality of solution and additional roaming revenues.

RDBA main features :
  • Dashboard for easy follow-up on coverage status and latest audits
  • Automatic upload of IR.21/IR.85 updates from GSMA Infocenter Inbox
  • Version Control and Parsing of RAEX compliant IR.21/IR.85
  • Manual conversion of non-RAEX documents (in pdf, word or excel format) to be done by RoamSmart Managed solutions team and full content to be available within 48 hours from document availability. RDBA makes all your partners RAEX compliant and creates xml IR.21 for those who send other formats
  • Build and maintain an updated reference Database.
  • Upload of Core Node Database tables.
  • Automatic Audit and detection of configuration gaps.
  • Comprehensive reporting and alarming for better visibility.

RDBA is built on RoamSmart’s modular Unified Roaming Platform which offers full flexibility and adaptation to customer specific requirements for reporting and integration to external systems.

IREG 360°

The commercial roaming and technical IREG teams are receiving a significant amount of IR.21/R.85 updates on daily basis with different formats (xml, pdf, word). They need to keep track of this information in a structured way and accessible through a user-friendly interface. Moreover, they need to detect the changes in the new document, inform the involved department for implementation on network side and follow-up on the completion of this configuration. This activity requires several resources if done manually and keeps a high risk of human error with negative revenue impact.

RoamSmart’s IREG360° is an automated web application which helps managing the full process around IR.21/IR.85 handling (RAEX and Non-RAEX) and building a centralized and comprehensive database with the updated data of all roaming partners, in addition to automated change detection and notification.

IREG360° main features :
  • Dashboard for easy follow-up on coverage status and document availability
  • Automatic upload of IR.21/IR.85 updates from GSMA Infocenter Inbox
  • Version Control and Parsing of RAEX compliant IR.21/IR.85
  • Manual conversion of non-RAEX documents (in pdf, word or excel format) to be done by RoamSmart Managed solutions team and full content to be available within 48 hours from document availability. IREG360° makes all your partners RAEX compliant and creates xml IR.21 for those who send other formats
  • Changes detection and classification based on sub-section and target groups
  • Automatic notification to target departments/teams
  • Follow-up and completion workflow
  • Comprehensive reporting for better visibility

IREG360° is built on RoamSmart’s modular Unified Roaming Platform which offers full flexibility and adaptation to customer specific requirements for reporting and integration to external systems.

IOT 360°

The commercial roaming teams are receiving a significant amount of IOT/AA.14 updates on daily basis with different formats (xml, pdf, word). They need to keep track of this information in a structured way and accessible through a user-friendly interface. Moreover, they need to detect the changes in the new document and inform the involved departments. This activity requires several resources if done manually and keeps a high risk of human error with negative revenue impact.

RoamSmart’s IOT360° is an automated web application which helps managing the full process around IOT/AA.14 handling (RAEX and Non-RAEX) and building a centralized and comprehensive database with the updated data of all roaming partners, in addition to automated change detection and notification.

IOT360° main features :
  • Dashboard for easy follow-up on coverage status and document availability
  • Automatic upload of IOT updates from GSMA Infocenter Inbox
  • Version Control and Parsing of RAEX compliant IOT
  • Manual conversion of non-RAEX AA.14 documents (in pdf, word or excel format) to be done by RoamSmart Managed solutions team and full content to be available within 48 hours from document availability. IOT360° makes all your partners RAEX compliant and creates xml IOT for those who send other formats
  • Changes detection and classification based on section and target groups
  • Automatic notification to target departments/teams
  • Follow-up and completion workflow
  • Comprehensive reporting for better visibility

IOT360° is built on RoamSmart’s modular Unified Roaming Platform which offers full flexibility and adaptation to customer specific requirements for reporting and integration to external systems.

Opdata 360°

The commercial roaming teams are receiving a significant amount of OpData/AA.14 updates on daily basis with different formats (xml, pdf, word). They need to keep track of this information in a structured way and accessible through a user-friendly interface. Moreover, they need to detect the changes in the new document and inform the involved departments. This activity requires several resources if done manually and keeps a high risk of human error with negative revenue impact.

RoamSmart’s Opdata360° is an automated web application which helps managing the full process around Opdata/AA.14 handling (RAEX and Non-RAEX) and building a centralized and comprehensive database with the updated data of all roaming partners, in addition to automated change detection and notification.

Opdata360° main features :
  • Dashboard for easy follow-up on coverage status and document availability
  • Automatic upload of Opdata updates from GSMA Infocenter Inbox
  • Version Control and Parsing of RAEX compliant Opdata
  • Manual conversion of non-RAEX AA.14 documents (in pdf, word or excel format) to be done by RoamSmart Managed solutions team and full content to be available within 48 hours from document availability. Opdata360° makes all your partners RAEX compliant and creates xml Opdata for those who send other formats
  • Changes detection and classification based on section and target groups
  • Automatic notification to target departments/teams
  • Follow-up and completion workflow
  • Comprehensive reporting for better visibility

Opdata360° is built on RoamSmart’s modular Unified Roaming Platform which offers full flexibility and adaptation to customer specific requirements for reporting and integration to external systems.

Who we are

RoamSmart is a leading provider of innovative Roaming and Big Data Solutions to mobile operators.
We support Telcos in the digital transformation of their roaming and wholesale business.

Our management team consists of roaming experts who spent 10+ years working in the roaming area from both operator and supplier perspectives and have used their experience and knowledge to come up with high value services addressing the specific roaming needs.

We help optimize workflows and monetize the existing roaming data from several sources.

Our big data based Unified Roaming Platform helps operators in managing their roaming business from different angles:

  • Operational efficiency of the rollout activity
  • Process automation in the RAEX Management (IR.21/IR.85, IOT and Opdata)
  • Roaming revenue assurance through Core Network Database Audit
  • Negotiation competitive edge with Inbound Roaming Market Share
  • Business Intelligence for accurate business tracking and reporting
  • Deep Insight on the business : Traffic, Revenues, market share and steering performance
  • Fraud detection and near-real time alarming

Our mission is to support Mobile Operators in times of low growth and profits with intelligent software needed to optimize margins within their existing business.

Our main focus is to listen to our customer, understand their pain points and quickly adapt to their needs and requirements with high-quality and flexible solutions.

Our vision is to build a comprehensive and robust Big Data platform which centralizes all data from different sources and provides the flexibility to the user to manage different activities starting from Wholesale Roaming, Retail Roaming and extending to Interconnect Business and Local Traffic.

Our Partners

News & Announcements

Announcement

Meet us at WAS#7 in Dubai

15.02.2018

We would like to invite you to join RoamSmart at WAS#7 event, organized by GSMA in Dubai between March 19th and 22nd. Get in touch at contact@roam-smart.com to schedule a meeting.

RoamSmart : Taking Roaming Froward !

Announcement

Meet RoamSmart at MWC2018 in Barcelona

15.01.2018

RoamSmart will be exhibiting at MWC2018 event, organized by GSMA in Barcelona between February 26th and March 01st. Get in touch at contact@roam-smart.com to schedule a meeting and visit our booth in Hall 5 Stand 5I41.

RoamSmart : Taking Roaming Froward !

News

RoamSmart leader in Customer Service

15.10.2017

RoamSmart has been voted best vendor “WOW Factor” within the Customer Service 2017 survey conducted by ROCCO, among 145 suppliers. More details under following link : https://www.linkedin.com/company-beta/2761906/

Our Clients

Send us a Message

Contact Information

  • Sogit Building – Lac Victoria street – Lac 1 – Tunisia

  • Contact@roam-smart.com