Customer Presentation

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Company

Orange

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Country

Tunisia

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Region

Africa

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Roaming Coverage

+500 Roaming Partners

Challenge

While expanding the

roaming agreement

coverage and handling negotiations and new partnerships, Orange Tunisia needs to maintain a significant amount of data (Documents, SIM Cards), manage a complex internal communication and interact with external partners and systems. This data is subject to frequent modifications based on network evolution and agreement updates. Managing these processes and documents using excel and shared folders in a manual way becomes inefficient and increases the risk of human errors.

Furthermore, the growth of the competition factor drives the need for tools which enable smooth and rapid transition from negotiation to launch and therefore enabling a fast expansion of the roaming footprint.


Roaming Management Tool is a comprehensive

roaming coordination platform

which helps to build a centralized database of all roaming related data (Documents and SIM Cards) and offers a flexible workflow engine for automated internal and external communication in addition to a wide range of customizable reports and integrations.

 

Main Features


Room Smart IconDashboard for easy follow-up on rollout projects status and task progress.


Room Smart IconRollout workflow platform: Project creation, follow-up, reporting and alarming.


Room Smart IconDocument management: upload and access through search engines RAEX Import and Validation: Upload of RAEX


Room Smart Icondocuments and validation according to GSMA standard.


Room Smart IconSIM Card Management: data entry, filtering and reporting on test SIM cards.


Room Smart IconFlexible reporting on Rollout status, Roadmap completion, and Task progress performance.


Room Smart IconDocument creation: automatic and easy creation of AA.12, AA.13, TCC and CLL contracts.


Key benefits


Room Smart IconCentralized database for roaming coordination data


Room Smart IconAutomatic and transparent communication


Room Smart IconProcess optimization and time-saving


Room Smart IconIncrease the pace of closing roaming agreements

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