Customer Presentation

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Company

SUNRISE

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Country

SWITZERLAND

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Region

EUROPE

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Roaming Coverage

+500 Roaming Partners

Challenge

Roaming Operations consist in maintaining and expanding the roaming agreement coverage and handling negotiations and new partnerships. Sunrise needs to maintain a significant amount of data and documents (RAEX IR.21/IOT/Opdata, contracts, SIM Cards), manage a complex internal communication and interact with external partners and systems. This data is subject to frequent modifications based on network evolution and agreement updates. Managing these processes and documents using excel and shared folders in a manual way becomes inefficient and increases the risk of human errors.

Furthermore, the growth of the competition factor drives the need for tools which enable smooth and rapid transition from negotiation to launch and therefore enabling a fast expansion of the roaming footprint.

Solution Unified Roaming Platform


Unified Roaming Platform 

is RoamSmart’s integrated online portal providing access to a wide range of solutions and applications in a modular approach. It helps creating a holistic view of the roaming business and monetizing the existing data sources. The combination of several modules creates an additional insight into the roaming business performance and helps track the roaming processes and identify the required actions to improve business efficiency.
 

Deployed bundle for Sunrise

Sunrise is using a bundle of:


Room Smart IconRoaming Management Tools (RMT): For workflow management + document and SIM Card Reposity


Room Smart IconIREG360: for end-to-end handling of roaming partner IR.21/IR.85 documents


Room Smart IconIOT360: for end-to-end handling of roaming partner IOT/AA. 14 documents


Room Smart IconOpdata360: for end-to-end handling of roaming partner Opdata/AA. 14 documetns


Room Smart IconRoaming Database Audit (RDBA): for audit of core network roaming configuration

 

Key benefits


Room Smart IconCentralized database for roaming coordination data and coverage status


Room Smart IconAutomatic and transparent internal communication


Room Smart IconProcess optimization and time saving


Room Smart IconIncrease the pace of closing roaming agreements


Room Smart IconAutomatic detection/notification of changes on roaming partner RAEX documents


Room Smart IconComprehensive and updated reporting interface for all RAEX data


Room Smart IconImproved network quality due to regular audits of core network roaming configuration

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