The commercial roaming and technical IREG teams are receiving a significant amount of IR.21/IR.85 updates on daily basis with different formats (xml, pdf or word). They need to detect the changes in the new document, inform the involved department (support or troubleshooting) for implementation on network side and follow-up on the completion of this configuration.
Quite often, this configuration can be implemented only partially or completely forgotten due to human error or more urgent projects and troubleshooting activities. The result of this omission is a restricted/denied solution accessibility for inbound and outbound roamers, which leads to a poor quality perception and a major loss of revenues. By the time operator gets complaints and investigates the problem, the revenue and image impact can be quite significant.
RoamSmart’s Roaming Database Audit (RDBA) is an automated web application which helps identify the potential misconfiguration cases in a pro-active approach and fix them leading to an improved quality of solution and additional roaming revenues.
main features :
is built on RoamSmart’s modular Unified Roaming Platform which offers full flexibility and adaptation to customer specific requirements for reporting and integration to external systems.
For more information, please download our catalog: